Spectra Covid-19 update


Free and confidential counselling for people who identify as trans, non-binary or are questioning their gender identity.


Trans, non-binary or are questioning their gender identity

Free and confidential counselling for people who identify as trans, non-binary or are questioning their gender identity.

Our trans counselling service is free, confidential, and run by a trans counsellor. Following an initial assessment to determine whether counselling is the right thing for you at the moment, you may be offered up to 12 sessions which would be at the same time each week, and with the same counsellor. Our current waiting time for a regular counselling slot is 6 Months.

Although we are a service for people who identify as trans, non binary or questioning, the reason for coming to counselling can be absolutely anything and does not have to revolve solely round your gender identity. The service exists to provide a safe space for people who may find it difficult or daunting to access counselling from other services. In responses to the current Covid-19 pandemic, all our counselling sessions will be provided online or over phone call.

Once we have received your registration form you will be invited for an initial assessment and then, depending on the outcome of that assessment will eventually be allocated a regular counselling slot for which the waiting time is around six months from the date we receive your registration form.

If you would like to find out more about this service,  please email counselling@spectra-london.org.uk for more information.

If you’re 18 or under you can access young person counselling within our UNI-T Project by clicking here: https://www.spectra-student.org.uk/lgbtq-support.

In the meantime, if you fear you may be at risk of seriously harming yourself or another person please contact your GP or go to the Accident and Emergency department at your nearest hospital which is accessible 24 hours per day.


Helplines and Listening Services

  • LGBTQ+Switchboard LGBT+ helpline for more than 45 years. Open daily 10am-10pm. Call 0300 330 0630.
  • Gendered Intelligence Support Line- Mon/Tues/Thurs 2-7pm/Wed/Friday 10-3pm 0330 3559678Text/Whatsapp: 07592 650 496. supportline@genderedintelligence.co.uk.
  • Mindline Trans+ support line for trans, non-binary or gender variant, and their families, friends, colleagues and carers. The phone line is open Mondays and Fridays 8pm to midnight. Phone: 0300 330 5468.
  • Give Us a Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Text Shout to 85258.

Why Attend:

      Keen to explore your identity?
      Concerned about a relationship or situation?
      Low or anxious?
      In need of some extra support?


What to expect:

      Find out what you can expect from Spectra trans counselling here.


Register Online

After submitting the Registration Form online, please keep an eye on your spam or junk email folder, as well as normal inbox, for an acknowledgement of receipt. If you failed to find any acknowledgement from us after 5 working days, please don’t hesitate to contact us directly. 


Other options

If six months waiting time is too much, you can find two documents below, comprising a list of alternative options for other free and/or low-cost counselling and psychotherapy, and a separate resource pack with alternative sources of wellbeing support such as helplines, online forums and peer-support.

Spectra will process and be in control of the data provided on this form.The information which you provide in this form and any other information obtained or provided during further communication will be used for the purpose of assessing your suitability for the service, in emergency situations e.g. to protect life or in a medical situation, and in relation to legitimate interests of our business.
If you choose not to accept any offer of our service, the information will be retained for a further 6 months in the event of a more suitable service opportunity arising, after which time it will be destroyed.
You have the right to data portability, request access to, rectification or erasure of your data collected as part of this process.
If your application is successful, the information will form part of your client file and we will be entitled to process it for all purposes in connection with your case.
So that we may use the information for the above purposes and on the above terms, we are required to obtain your explicit consent. Accordingly, please sign the consent section at the end of this form. You have the right to withdraw your consent at any time and the right to lodge a complaint with the Information Commissioner.
For more information, please refer to our private policy.

A free, accessible service for trans people who live, work or socialise in the Greater London area.

Face-to-face counselling is available from our wheelchair-accessible offices in Ladbroke Grove. Online and telephone counselling is also offered. We are also offering occasional wellbeing workshops on a variety of issues for people of trans experience. For more information, please email counselling@spectra-london.org.uk or call 020 3322 6923, or click the link below to apply.

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