Spectra Covid-19 update


Free and confidential counselling for people who identify as trans, non-binary or are questioning their gender identity.


Trans, non-binary or are questioning their gender identity

Free and confidential counselling for people who identify as trans, non-binary or are questioning their gender identity.

Our trans counselling service is free, confidential, and run by a trans counsellor. Following an initial assessment to determine whether counselling is the right thing for you at the moment, you may be offered up to 12 sessions which would be at the same time each week, and with the same counsellor.

Although we are a service for people who identify as trans, non binary or questioning, the reason for coming to counselling can be absolutely anything and does not have to revolve solely round your gender identity. The service exists to provide a safe space for people who may find it difficult or daunting to access counselling from other services. In responses to the current Covid-19 pandemic, all our counselling sessions will be provided online or over phone call.

Once we have received your registration form you will be invited for an initial assessment and then, depending on the outcome of that assessment will eventually be allocated a regular counselling slot for which the waiting time is around six months from the date we receive your registration form.

If you would like to find out more about this service,  please email counselling@spectra-london.org.uk for more information.

If you’re 18 or under you can access young person counselling within our UNI-T Project by clicking here: https://www.spectra-student.org.uk/lgbtq-support.

In the meantime, if you fear you may be at risk of seriously harming yourself or another person please contact your GP or go to the Accident and Emergency department at your nearest hospital which is accessible 24 hours per day.


Helplines and Listening Services

  • LGBTQ+Switchboard LGBT+ helpline for more than 45 years. Open daily 10am-10pm. Call 0300 330 0630.
  • Gendered Intelligence Support Line- Mon/Tues/Thurs 2-7pm/Wed/Friday 10-3pm 0330 3559678Text/Whatsapp: 07592 650 496. supportline@genderedintelligence.co.uk.
  • Mindline Trans+ support line for trans, non-binary or gender variant, and their families, friends, colleagues and carers. The phone line is open Mondays and Fridays 8pm to midnight. Phone: 0300 330 5468.
  • Give Us a Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Text Shout to 85258.

Temporary Closure of Waiting List

Due to unprecedented demand on our counselling services this year, we have taken the decision to temporarily close our waiting list for trans counselling for three months from 5pm on the 6th December 2021 until August 2022. As we take steps to clear current assessments and registrations to bring our waiting list up to date, we regret that we will be unable to accept any new registrations in this period.

You can find a list of alternative options for free and/or low-cost counselling and psychotherapy, and a separate resource pack with alternative sources of wellbeing support such as helplines, online forums and peer-support. Our trans social groups, peer mentoring scheme and advocacy continue to welcome new participants. Our LGBTQ Youth Counselling is continuing to accept new registrations for those who are 13-18 years old and based in London. More infomration can be found here.

Free/Low Cost Therapy

Resource Pack


Our trans social groups and peer mentoring scheme continue to welcome new participants.

Spectra thanks you for your understanding and for bearing with us during this challenging time and we look forward to working with you in 2022.

A free, accessible service for trans people who live, work or socialise in the Greater London area.

Face-to-face counselling is available from our wheelchair-accessible offices in Ladbroke Grove. Online and telephone counselling is also offered. We are also offering occasional wellbeing workshops on a variety of issues for people of trans experience. For more information, please email counselling@spectra-london.org.uk or call 020 3322 6923, or click the link below to apply.

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