Spectra Covid-19 update

One-to-One Support

For one-off information or advice about your well-being, relationships or sexual health you can send a message to our team


Please note: services vary depending on location.

1:1 support in Merton and Wandsworth

Our general sexual health counselling and mentoring services are available to young people (13-25 years) who live, work, study, or socialise in Merton or Wandsworth. Young people can refer themselves to the service, or can be referred by a supportive adult. In all cases young people need to consent to the referral and need to agree to engage with the service.

We work within Fraser Guidelines, so we do not require parental consent to work with young people 13+ who are Gillick Competent. We do however need all young people to provide details of an emergency contact with who any safeguarding concerns can be shared.

We provides accurate, up-to-date information around sexual health and relationships including support with: deciding to have sex; healthy relationships; choosing contraception; and concerns around sexuality and/or gender identity.

Support can be provided on a one-off basis, or through regular 1:1 sessions via our mentoring and counselling services.

We will never tell you what to do, but can provide information about your options to help you make a decision for yourself.

We offer a non-judgemental, young person focused, confidential service.

We are committed to ensuring all those we support are able to protect their sexual health, protect their partners, and lead happy and healthy sex lives; making the choices that are right for them.

Remote support

If you are unable to travel to sessions, or you’re uncomfortable accessing services face-to-face, we offer mentoring and counselling sessions via videochat, phone, or instant messaging service.

In your initial assessment your worker will talk you through the options and agree with you the best format for your sessions.

Remote sessions can be just as effective as face-to-face sessions, and we require the same level of commitment and engagement from you.

Please note all our online communications follow the same safeguarding policies and procedures as our face-to-face services. This includes our confidentiality policy. For anyone accessing online services we ask you to agree to our online Code of Conduct.


Follow us on Instagram @student_spectra for more information about service updates, sexual health information, and competitions.

Counselling & Mentoring

Ongoing 1:1 support can help with a range of issues including:

Deciding to have sex; self-esteem and confidence; relationships (peer/family/romantic); and managing feelings and emotions

Sessions can be held at school, or in a community venue, or can take place online – it’s up to you.

All our services are voluntary, and sessions are tailored to your needs and goals.

All our services are confidential.


It’s important to make sure you receive the right support for you; whether it be through mentoring, counselling, or group work.
Once we receive a completed referral form our staff will get in touch with you to talk through your support options, and decide alongside you which service would be most beneficial in helping you achieve your goals.
This flowchart explains what happens following a referral being made to our service.

If you think you would benefit from 1:1 support please complete the referral form and return it to YPServices@spectra-london.org.uk

Confidentiality & Fraser Guidelines

Confidential is another word to say ‘private’.

Your personal information is only available to those delivering, managing or administering your support service. It is not communicated outside the organisation or with other parts of the organisation without your consent.

Support workers attend supervision where they discuss their work, which is also bound by confidentiality.

Confidentiality may be broken should a worker believe there is a serious risk of harm to you or someone else, or in very specific circumstances when required to do so by law.

Each person who engages with our 1:1 service is asked to sign a confidentiality agreement which their worker will agree with them.

If you have any questions about confidentiality, please discuss this with your support worker.

Fraser Guidelines

The age of consent in the UK is 16.

StudentSpectra sexual health services are also available to young people 13-15 years old who meet the Fraser Competency Guidelines which state that:

Young people under the age of 16 can be provided with advice and treatment in relation to contraceptive and/or sexual health, without the need for parental consent, provided they meet the following criteria:

Young person will understand the advice given

Young person cannot be persuaded to inform their parents, or be persuaded to allow staff to inform their parents on their behalf

Young person is very likely to continue to engage in sexual activity, with or without contraceptive treatment

Young person’s physical or mental health (or both) is likely to suffer if they do not receive contraceptive advice and/or treatment

It is in the young person’s best interests for them to be given contraceptive advice and/or treatment, without parental consent